Safety First
We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on Jewelbury.com
Easy Returns
Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 5 days of delivery of the product.
How can I raise a return request?
Please reach out to on WhatsApp us within 5 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.
Return Eligibility
- Return Period: You can return items within 5 days of delivery.
- Return Conditions: Returns are only accepted for items that are damaged, defective, or significantly different from the online description.
- Complete 360 unboxing video is mandatory for any return request. The video must begin before the package is opened and clearly show the issue. Without an unboxing video, no return or refund will be accepted.
- Approval: All returns are subject to approval.
Cancellation Policy
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Please note, orders once placed cannot be canceled, as every piece is customized specially for you.
Color & Description Disclaimer
- We strive to display colors as accurately as possible, but slight variations may occur due to lighting, photography conditions, and your screen settings.
- Product details such as weight, work details, and size may vary slightly. Customers should consider these minor differences when making a purchase.
Happiness Guaranteed
If you have a problem we will solve it. Just reach out to our customer support team. Call us on +918866347676 or WhatsApp us.
Thank you for shopping with Jewelbury. We appreciate your trust and support.